Folks,

Today we’re excited to let you know that a new update to Pagico v5 is now available for Mac and Windows! This Pagico v5.2 (revision 1227) is another minor update to v5 and addresses a number of minor issues and improves user experiences.

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Just a little over a month after the initial launch, we’re excited to let you know that a new revision of P+ for iPad is coming, with a number of feature improvements.

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Dear folks,

As a way to say Happy New Year to you all, we worked extra hard in the past week in order to bring you another Pagico v5.1 update that comes with a number of minor improvements and bug fixes.

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A maintenance job for U.S. East Coast workspace servers is scheduled to take place on December 21st, 10:00pm Eastern Standard Time. About 10 minutes worth of down time should be expected.

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Greetings, folks!

P+ for iPad has been released for just over a week now. While overall it was a nice and exciting launch, we did have some last-minute issues in our first revision. Moreover, Apple’s app review process didn’t help either — even though we were able to quickly identify issues and produce new versions, those updates had to wait 2-4 business days before it can make it to the App Store. But in the end, I’m glad that the review team has been fairly quick (both updates took no more than 3 business days to release), and the updates have been effective, addressing several issues.

Now, things seem to be on the right track, as the number of support requests has been decreasing quite nicely. So we’re finally able to get some sleep!! In the mean time, I do want you to know that this is still a v1 product, and we are committed to make it as awesome as possible. So please feel free to let us know what you think. All your inputs are, as always, greatly valued and appreciated. And if you encounter any problems, please do let us know as well.

Also, we’d like to encourage you to write reviews on the App Store, especially if you liked our ideas! But, I do want to add that while it’s completely OK to write anything you like, the reviews section is not an ideal place for support requests or issue reports. We, as developers, are usually frustrated by some of the comments, partly because that we cannot resolve the issues due to the lack of details, and partly because that there’s absolutely no way we can respond to your comments. So, I’d like you to know that contacting us for technical issues would be the best way, and we’re fully committed and will do everything we can to make the app great.

Thank you all, and wish you have a merry christmas & happy new year!

Sincerely,
Ryo and Meng

Just so you know that a new version of P+ (v1.0.12) is now available in the App Store. It is highly recommended for everyone to upgrade at your earliest convenience, as this revision fixes a very important issue that might cause data losses.

P+ for iPad (iTunes link)

Cheers,

Ryo

Dear all,

P+ as well as a number of new updates to Pagico for desktop was released over the weekend. While most of the things worked out reasonably well (especially consider that P+ is a v1.0 product), there are a few things that didn’t work out quite well, with the workspace sync having a number of minor glitches.

I just wanted to let you know that we are aware of the issue, and we’re investigating in this issue as we speak. Thanks to most of you who also provided detailed information about the issues, I’m sure we can get this straightened out very shortly.

Thank you all again for all your inputs, and I sincerely apologize for the inconvenience. I’ll get back to you guys with good news in the next day or two.

UPDATE 1: We found a bug that caused issue when creating items in P+ Inbox, and submitted a new revision. In order to make sure it does not affect more people, we temporarily pulled P+ from the AppStore, until the next revision gets approved. Sorry for the inconvenience!

UPDATE 2: The P+ app with sync issue resolved is still waiting to be reviewed. We’ll let you know as soon as Apple approves it. On the other hand, we have a new revision of Pagico v5.1 for your desktop computers. The new revision is r1218, and it addresses an issue where the inboxSync feature might trigger excessive sync actions. It’s a minor issue, but it’s recommended if you use the inboxSync feature. Head over to the download section to grab it.

UPDATE 3: We finally found it! At least we hope that we got this issue resolved by now. Anyways, a new Pagico v5.1 (r1219) is now available for Mac and Windows. This version addresses an issue where in some rare cases that Pagico can become “sync happy”. It also addresses an issue that might render the Inbox data corrupted. Again, please head over to the download section to get it. Sorry for the rapid-fire updates, but we believe (and hope!) that this is the end of it. Thank you for all your patience and inputs!

UPDATE 4: The revised P+ app (v1.0.12) has been approved by Apple, and it’s now available in the App Store. If you cannot see it, just wait for a little while and it should show up. Thank you for all your inputs!

Ryo

Now it’s official!! The P+ (Pagico for iPad) is now available on the App Store! Click here to grab it!

Also available is the Pagico v5.1 r1216, which is required to sync with our recently updated Workspace servers, which covers both the Workspaces functionality as well as the inboxSync feature. The new version is available in the download section, currently ready for Windows and Mac. The Linux version is being prepared and will soon be offered.

Note: If iTunes says it’s not available in your regional AppStore, just wait a little while. There are certain stores will get the app sooner than others.

Note: If you attempted to join a workspace on P+ but failed (with an error code 4A), that was caused by an incorrect version detection on our servers and this issue has been addressed. Simply try joining the same workspace again and it should work right away.

UPDATE 1: We found a bug (in 1.0.8) that might cause the app to get stuck when you launch the app again some time after the initial launch. We’ve submitted a revision and it is currently being reviewed (kudos to the review team to respond to my urgent request!). Soon you’ll see a new revision showing up as 1.0.10, addressing this issue (and a number of other improvements), and it is recommended to update when you get a chance.

UPDATE 2: The new update, v1.0.10, is now available in the App Store. Thank you for all your patience!

UPDATE 3: We just discovered that Pagico on Windows cannot connect with our U.S. East Coast Workspace Server at this moment. This is caused by a mismatch of the SSL module version between the client and the server. We are working on it to resolve this issue, and an update will be released to address it. In the mean time, Pagico for Windows should have no problem connecting to the North Central servers.

UPDATE 4: Pagico v5.1 r1217 is now released for Windows, addressing the previously mentioned sync issue with the U.S. East Coast server. Head over to the Download Section to grab the update.

UPDATE 5: Pagico v5.1 r1216 is now available for Ubuntu. These new packages are compatible with Ubuntu 11.10 32-bit and 64-bit. (Since it’s compatible with both 32-bit and 64-bit, Ubuntu might complain that the package is of bad quality, and this is normal).

Cheers,
Ryo

As you know, we posted a series of articles about P+ (Pagico for iPad) a while ago covering different aspects of the app. But since then, the app has undergone a 2-month beta testing with dozens of users, and we made a number of improvements to it during the testing process. Today, I’d like to share some of the newly introduced cool features with you.

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Dear all beta testers, this is just to remind you that we are planning to do a server-side data reset on December 9th 22:00 EST. For more details, please be sure to check out our transition guide.