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[Service Status Update] Pagico ID Services Restored

At around 12:00pm EST on Wednesday April 25, a server-side software update unexpectedly brought in incompatible changes that negatively affected the Pagico ID service. As a result, new accounts couldn’t be created, existing accounts couldn’t be authenticated in Pagico, and workspace auto-join actions couldn’t be completed. As of 8:30pm on April 25, these issues have been resolved and all Pagico ID actions are performing nominally.

If you encountered strange issues during this time, please kindly try your action again and they should be working as expected at this point.

We would like to sincerely apologize for the inconvenience, and thank you very much for your understanding and patience. If you have any questions, or noticed anything abnormal, please feel free to contact us by opening a support ticket.

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