Category: Pagico

Scheduled Workspace Server Maintenance

Post author By Chuiyuan
Post date August 26, 2013

Dear all,
The U.S. East Coast workspace server will be briefly brought down for a scheduled maintenance on August 26th 23:00 Eastern Standard Time. The maintenance will further improve the workspace server capacity and performance, and it should take no more than 30 minutes. This maintenance is only involving the East Coast server. Those of you who are using the North Central server will not be affected.

During the down time, you might see error messages showing up and saying “Unable to connect to the server”, and this would be normal. There’s nothing to worry about: You will not lose data because of the down time, and your devices will start syncing again once the server is up and running.

We’d like to apologize for the inconvenience, and thank you for your patience.

Ryo and Team

Pagico Updates

Pagico for Desktop v6.3 r1478 addresses a serious sync issue that may cause data loss

Post author By Chuiyuan
Post date July 24, 2013

Dear all,

Earlier today we discovered a serious bug in our workspace sync algorithm. The issue is very serious as it may cause data loss during workspace syncs. As a result, we’ve made necessary changes to our workspace servers and we’re also releasing a quick update to our Pagico for Desktop clients. The new version is v6.3 r1478, and it is highly recommended for all user who sync data via workspaces to update. To grab the update, please simply head over to our download section.

Also, we’d like to remind you the importance of having backups of your database. Turn on Time Machine if possible, or at least keep a monthly backup to reduce the risk of data loss. Backing up your database is easy — just make a copy of it and store it somewhere.

Thanks!
Ryo and Team

Tags release-note

General Pagico

Pagico is 6 years old, along with the 6th anniversary sale (30% off) for a limited time

Post author By Chuiyuan
Post date July 15, 2013

Today (July 15th), we are 6 years old! At this moment, we’d like to share our joy with you! To celebrate our 6th anniversary, we’re putting Pagico for Desktop and Pagico Plus for iOS on sale (up to 33% off) for a week. This discount starts on July 15th and ends on July 21st (midnight, EST). The price will return to normal on July 22nd, so don’t miss out! Click here to get the discounts.

General Pagico

Pagico for Desktop rated 8 out of 10 by AppStorm

Post author By Chuiyuan
Post date July 11, 2013

We’re excited to let you know that Pagico for Desktop v6.3 just got extensively covered by the Mac.AppStorm team and received an excellent, 8 out of 10 rating! Here are some remarks from the review article:

[Pagico] is great for managing your own personal projects or working with a large team on collaborative projects. We liked it when we looked at Pagico 3 years ago, and it’s better than ever today. … In short, it’s got everything you could want to manage your projects.

Pagico does a great job at pulling everything together, no matter how scattered your tasks are between your inbox and projects. … [Dashboard] is your one-stop-shop to make sure your work is on track. … [Smart Collections] are simple, and brilliant.

The review article is very extensive and covers a lot of ground. So we highly recommend you to read the full article on Mac.AppStorm. Here we would also like to give thanks to the Mac.AppStorm team and especially the author Matthew Guay for their hard work and the encouraging remarks.

Tags pagico, review

General Pagico

Web Server Migrated, All Services Restored

Post author By Chuiyuan
Post date July 5, 2013

Due to the terrible web server incident that took place on June 30th, we decided to migrate our web server to a new service provider. The server switch was executed on July 4th midnight (EST), which is a relatively low-traffic period.The entire switch took about 4-6 hours, with our services mostly uninterrupted. By “mostly”, we mean that there were a few intermittent, short-duration (10 minutes) issues that affected the actual functionality of our website as well as our workspace servers.

At this moment, we’re happy to report that our server switch has successfully concluded. For those of you who encountered issues in the past few hours, we sincerely apologize for the inconvenience. And we would ask you to kindly give us another try — all issues should be gone by now. Going forward, with our new service provider, we’re expecting to have a much better server performance in the long run with fewer issues to occur.

I’d like to thank you again for your patience, and we appreciate your business very much!

Ryo and Team

General Pagico

Regarding the recent website service interruption

Post author By Chuiyuan
Post date July 2, 2013

Dear all,

On June 30th, the company that provides web hosting service for our main website experienced a major technical difficulty that brought down our web server. The hosting company started the recovery right after the server crash, but it eventually took over 48 hours before they could get everything back online. During the website down time, we made sure that the workspace cloud sync service was not interrupted, so for our existing customers, the impact should be minimal.

We’d like to take this opportunity to apologize for the inconvenience, and to also say thank you to all for your patience while the trouble was being resolved. We take our products and services very seriously, and being available at all times is critical to both us and our customers. We’d like you to know that we’re doing everything we can to make sure that incidents like this won’t happen again in the future.

Once again, thank you to everyone for your patience! We appreciate it very much.

Ryo and Team

General Pagico

Pagico for Desktop got a 4-star review by MacLife

Post author By Chuiyuan
Post date June 18, 2013

We are very excited to let you know that MacLife just reviewed Pagico for Desktop v6.2 and gave it a 4-star rating “GREAT”. This just made our day! Nothing is better than getting some (very) positive remarks from the pros:

Compared to more basic to-do apps that focus on simplicity by limiting your options, Pagico goes in the other direction. But don’t let that put you off, because this is its greatest strength. You can dump nearly anything into it: ideas, files, contacts, PDFs, images, notes, to-dos, whatever, and organize anything in your life and work.

And you can read the rest of the article on MacLife.